Refund and Returns Policy
Effective Date: 07 May 2025
At Gamingpy, we strive to provide our customers with the best digital products and service. Please read our Refund and Return Policy carefully before making a purchase. This policy applies to all purchases made through https://gamingpy.com.
If you have any questions, please contact us at info@gamingpy.com.
1. Digital Product Nature
All products sold on our Website are digital gift cards delivered electronically. There are no physical items shipped.
Due to the intangible, irrevocable nature of digital products, we do not accept returns or exchanges once the product has been delivered.
2. No Refund Policy
All sales on Gamingpy are final and non-refundable, except under the following exceptional circumstances:
- The gift card code is invalid or non-functional.
- The product was not delivered after successful payment.
- You were charged multiple times for the same order.
In these cases, please contact us within 24 hours of your purchase at info@gamingpy.com with your:
- Order ID
- Registered email address
- A brief description of the issue
We will investigate and respond as soon as possible.
3. Non-Refundable Cases
Refunds will not be issued in the following situations:
- You purchased the wrong product or denomination.
- You changed your mind after the purchase.
- You provided an incorrect or inaccessible email address.
- The code was delivered and already redeemed.
- Misuse or unauthorized use of a gift card after delivery.
4. Delivery Issues
If you do not receive your digital gift card within the expected timeframe:
- Check your spam/junk folder.
- Ensure your email address was entered correctly during checkout.
- Check your account dashboard (if applicable).
If the issue persists, contact us immediately at info@gamingpy.com.
5. Fraud Prevention
To prevent fraud and unauthorized activity:
- We reserve the right to cancel any suspicious orders and block abusive accounts.
- We may request identity verification before processing a refund in eligible cases.
6. Contact Us
We are here to help. For refund-related inquiries, please contact:
Gamingpy
Email: info@gamingpy.com
Website: https://gamingpy.com
